Send Emails and Track RSVPs

You can send mass email invitations and track guest actions (opens, clicks, confirms, declines, and questionnaire responses) using unique embedded links between guests, emails, invitations.

Once invitations are sent, you can track activity in real-time. Since each invitation contains a special link, you can track and confirm deliveries and RSVPs. You can even track whether guests have opened and clicked on their invitation link. RSVPs are private and non-transferrable which prevents any single email invitation from being used more than once, helping you gain control over attendance and headcount.

RSVP and Questionnaires

On any RSVP page (public or private), you can include a questionnaire for your guests to answer during the registration process. Answers can be viewed grouped together in a survey format while guest records contain individual responses.

How your guests RSVP for an event
Guests simply needs to click on the RSVP link in the email they receive, and click the Accept or Decline buttons. If they accept and there is a questionnaire, they just have to tap a few answers.

Your guests no longer have to enter their details because each invitation is tied to your Master Database which already includes their contact information.

How to Send a New Email and Track RSVPS

Only Event Administrators and Guest Managers can create and edit Invitations. See Team Access for more information.

1. In the event view, select Invitations from the left navigation, and click New Invitation at the bottom of your existing invitations. Alternately, you can select New Invitation from the Event and Guest Controls menu.

   

2. Select Send Emails and Track RSVPs.

   

3. Setup your email by completing the fields. Select who should receive the invitation. Click Next to continue.

   

4. Design the email invitation message. You can toggle specific elements on/off using the switches on the right side. You can edit any text by simply selecting the text directly in the preview and changing it. Click Next to continue.

   

5. Customize the RSVP page, and add an optional questionnaire. You can toggle specific elements on/off using the switches on the right side, as well as configure how the image and map links are displayed. You can edit any text by simply selecting the text directly in the preview and changing it.

   To add custom questions, click the Add Custom Questions button.

   

6. Review all of the settings, and click the Edit buttons to make any changes if necessary.

   • You can receive a preview of the email your guests will receive by entering an email on the Preview line and clicking Send.
   • To change the auto-responder settings, click the Edit button for the Auto Responders and make any changes.
   • You can see a preview of the RSVP page by clicking on the link for Preview RSVP.